FAQ

Shipping costs for US orders vary based on content and the destination. To determine available shipping options and costs, please add all desired items to your shopping cart and proceed to checkout. You will not be required to enter any credit card information until after the shipping method is selected. Please note that weight, dimension, and size may affect the total shipping cost on some items. A tracking number is available for all U.S. shipments. The quoted delivery time for each shipping method is an estimate.

We ship worldwide from our warehouse in Central Florida, USA. The cost of delivery calculated during checkout is based on weight of the package and its destination. To determine the shipping options and charges available for your order, simply proceed to our Secure Checkout and enter a shipping address. Please be aware that all orders shipping outside of the United States, no matter which shipping option is used, may be subject to additional duties, import taxes, or brokerage or customs fees upon delivery. These fees are calculated by your local government customs officials and we cannot estimate them prior to...

RETURNS Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately -- we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. The following items or situations are not eligible for a refund or exchange: Wearable items that are washed or worn, undergarments, open media, downloads, as well as perishable goods Additional non-returnable items: Gift cards Downloadable software products To complete your return, we require a receipt or proof of purchase....

Please ensure your shipping address is correct. All packages returned to us deemed as undeliverable due to an incorrect address may be subject to additional fees. If you realize your mail was undeliverable, please find your order# and use our contact form by clicking CONTACT in the sidebar.